At SWIFT SHIFT MOVING LLC, we are committed to delivering your all-season cooling silk quilts safely and on time. Please read our shipping policy carefully.
1. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
Shipping Method | Estimated Delivery Time | Shipping Fee |
---|---|---|
Standard Shipping | 5–10 business days | Free for orders over $50, otherwise calculated at checkout |
Expedited Shipping | 2–5 business days | Additional fee applies at checkout |
Please note delivery times may vary due to carrier delays or other factors beyond our control.
3. Shipping Areas
- We currently ship to the continental United States only.
- We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories.
4. Tracking Your Order
- After your order ships, you will receive a shipping confirmation email with a tracking number.
- Tracking information may take up to 48 hours to update.
5. Shipping Delays
Delays may occur due to:
- Weather conditions
- Carrier issues
- High order volumes during peak seasons
We are not responsible for delays beyond our control but will assist you in tracking your package.
6. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us within 48 hours of delivery at [email protected] with your order details and photos (if damaged).
- We will investigate and arrange a replacement or refund as appropriate.
7. Incorrect Shipping Address
Please ensure your shipping address is accurate and complete at checkout. We are not responsible for delays or losses due to incorrect or incomplete addresses. Additional shipping charges may apply for reshipment.