1. Eligibility for Refund
- Refund requests must be made within 14 days of receiving your order.
- Items must be returned in their original condition, unused, and with all original packaging and tags intact.
- Proof of purchase (order number or receipt) is required.
2. Non-Refundable Items
- Items that have been used, washed, or damaged by the customer.
- Products marked as final sale or clearance.
- Customized or personalized products.
3. How to Request a Refund
- Contact us at [email protected] with your order details and reason for the refund.
- We will review your request and provide instructions for returning the item.
- Return shipping costs are the responsibility of the customer unless the return is due to our error or defective products.
4. Refund Processing
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5–10 business days and credited to your original payment method.
- Original shipping fees are non-refundable unless the return is due to a defective or incorrect item.
5. Late or Missing Refunds
- If you haven’t received your refund after 10 business days of approval, please check with your bank or payment provider.
- If you still have not received it, contact us at [email protected].
6. Contact Us
For any questions about refunds, please contact:
SWIFT SHIFT MOVING LLC
3024 N Rippling Creek Dr, Orange, CA 92865
📧 Email: [email protected]
📞 Phone: 509-425-1285